Women in Leadership Advisory Member

Debbie Szumylo

Active Term: 10/2025 - 10/2026

Areas of Expertise

• Inspiring Emotional Intelligence
  
• Nonverbal Communications
  
• Empowering Communications
  
• Transformational Vs. Transactional Leadership

Senior Manager, Customer and Employee Experience

Elite Technology

Debbie Szumylo is a dynamic Customer Experience leader with over 17 years of expertise in transforming customer journeys through a human-centric approach. With a strong foundation in communications and marketing, she has driven client retention through strategic stakeholder engagement and compelling messaging. Debbie excels at aligning big-picture strategies with actionable outcomes, leveraging her deep understanding of customer behavior to enhance satisfaction and loyalty. Known for her empathic leadership and collaborative spirit, Debbie fosters high-performing teams and cross-functional alignment. She thrives in ambiguity, adapts quickly to change, and consistently delivers results with a mindful, get-it-done attitude. Her career spans impactful roles at Elite Technology (formerly Thomson Reuters), GE Financial, and Deluxe Corporation, where she led initiatives that elevated brand voice, improved market positioning, and streamlined operations.

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