Women in Leadership Advisory Member

Heidi Kelly-Gibson

Active Term: 10/2025 - 10/2026

Areas of Expertise

• Pillars of Positivity
  
• Inspiring Emotional Intelligence
  
• Mentoring and Building a Culture of Mentorship
  
• Empowering Communications
  
• Advocacy, Actions & Accountability
  
• Driving Ideas, Intellectual Growth & Transformation
  
• Transformational Vs. Transactional Leadership
  
• Organizational Leadership & Cultural Diversity

VP Customer Experience and Engagement Management

Deque Systems

I thrive at the intersection of people, process, and technology, creating human-centered experiences that accelerate growth, improve operational efficiency, and strengthen customer relationships. My expertise spans customer success strategy, program and project management, account leadership, and change management, with a track record of achieving measurable business outcomes and building a team of exceptional professionals.

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