Women in Leadership Advisory Member

Paula Fletcher

Active Term: 06/2025 - 06/2026

Areas of Expertise

• Advocacy, Actions & Accountability
  
• Driving Ideas
• Intellectual Growth & Transformation

Director, Technology Business Operations

Blue Cross and Blue Shield of Minnesota

I am a seasoned technology operations leader with over two decades of experience at Blue Cross and Blue Shield of Minnesota. As Director of Technology Business Operations, I drive strategic IT initiatives, manages a multimillion-dollar budget, and has delivered millions in operational savings. Paula excels at aligning cross-functional teams, optimizing systems, and translating complex data into actionable insights. Her leadership is grounded in a deep understanding of healthcare IT, change management, and business process improvement.

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