Customer Experience Advisory Member

Tom Soland

Active Term: 10/2024 - 10/2025

Areas of Expertise

• Your Customer Experience Strategy
  
• Your Customers, Their Experience Journey
  
• Customer-Focused Innovation
  
• Customer First Culture
  
• Principles of Customer ​Relationship Building
  
• Customer Experience Functional Alignment
  
• Accelerate & Improve Decisions with Data
  
• Customer Experience in your Organization-Navigating Politics of Change

Regional Territory Manager

McQueen Emergency

Hello,
My name is Tom Soland. I am a husband to a beautiful wife. Father of 2 amazing children. I work hard to bring a positive energy to my family, friends and customers. I have been a Volunteer Firefighter in Stewartville for the past ten years. All of the reasons above lead to the reason why I do what I do. Passion and compassion! I have the passion to be excited about selling to my customers knowing that providing a solution to their  needs will bring a positive change to the world. I also have the compassion to know when mistakes are made and not take them lightly. So that we may resolve them quickly. While learning, growing and evolving from each misstep. 
Oh by the way I sell  really awesome Firetrucks!

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